The Handbook Co. (ABN 94 719 565 443) respects your privacy and is committed to handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
The Handbook Co. (ABN 94 719 565 443) (“The Handbook Co.”, “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what personal information we collect, how we use, disclose, and protect it, and how you can access it or make a complaint. It applies to thehandbookco.com and to our products and communications, however you reach us.
Last updated: 8 June 2026
By using our website or giving us your information, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
The Handbook Co. is a digital publishing business based in Victoria, Australia. We publish digital handbooks, guides, and templates, which we sell through third-party marketplaces and deliver as digital downloads.
For any privacy question or request, contact us at hello@thehandbookco.com.
We collect only the personal information reasonably necessary for our activities.
Information you give us directly
Information collected automatically when you visit our website
Information from third parties
If you do not provide certain information, we may not be able to deliver or support a product or respond to your enquiry.
Consistent with the Australian Privacy Principles, we use personal information to:
We do not sell your personal information, and we do not allow third parties to use it for their own marketing.
We will only send you marketing communications, such as our newsletter, where you have subscribed or otherwise consented. You can opt out at any time using the unsubscribe link in any email or by emailing hello@thehandbookco.com, and we will action your request promptly.
We disclose personal information only to:
We do not sell or rent personal information to anyone.
We are based in Australia and use service providers that may store or process information overseas, including in the United States and the European Union. Where we disclose personal information to overseas recipients, we take reasonable steps, consistent with APP 8, to ensure it is handled appropriately.
Our website uses cookies and similar technologies that are necessary for the site to function, and — where enabled — privacy-friendly analytics to understand site usage in aggregate. You can control or delete cookies through your browser settings; disabling essential cookies may affect how the site works. Where required, we will seek your consent before setting non-essential cookies.
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, consistent with APP 11. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. If a data breach occurs that is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches scheme.
We keep personal information only for as long as we need it for the purposes described above — for example, newsletter subscriptions until you unsubscribe, and order-related records for as long as needed for support, accounting, and legal obligations — and then delete or de-identify it.
Under APP 12 and APP 13, you may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading. To make a request, email hello@thehandbookco.com. We will respond within a reasonable time and as required by law. There is normally no charge to make a request, though we may charge a reasonable cost for giving access in some cases. If we decline a request, we will explain why.
If you have a concern about how we have handled your personal information, please contact us first at hello@thehandbookco.com so we can try to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
If you are in the European Union or United Kingdom, the GDPR may give you additional rights (such as erasure, restriction, objection, and data portability). If you are in California, the CCPA may apply. To exercise any such rights, email hello@thehandbookco.com and we will respond as required by the relevant law.
Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Our website and products may link to third-party sites and platforms that we do not control. This policy does not apply to those sites; we encourage you to read their privacy policies.
We may update this policy from time to time. We will post the updated version here and revise the “Last updated” date above. Significant changes will be made clear.
Questions, requests, or complaints about this policy or your personal information:
The Handbook Co. (ABN 94 719 565 443)
Email: hello@thehandbookco.com
Victoria, Australia